Welcome to Pranav’s Teddy Town! By accessing or using our online store at pranavteddytown.in/shop , you agree to comply with and be bound by the following terms and conditions. Please read them carefully.
1. General Information
- Business Name: Pranav’s Teddy Town
- Website: https://pranavteddytown.inLocation: No. 19, Kachiyappan St, Pillaiyarpalayam, Near Veera Kaliamman Temple, Little Kanchipuram, Tamil Nadu – 631501.Operating Hours: Open daily from 10:00 AM to 10:00 PM IST.
- Location: No. 19, Kachiyappan St, Pillaiyarpalayam, Near Veera Kaliamman Temple, Little Kanchipuram, Tamil Nadu – 631501.Operating Hours: Open daily from 10:00 AM to 10:00 PM IST.
- Operating Hours: Open daily from 10:00 AM to 09:00 PM IST.
2. Products and Services
- Product Range: We offer a variety of educational and entertainment products for children, including but not limited to:
- Busy binders (e.g., Numbers, Pre-Writing, Logical Reasoning, Transport, Animals)
- Product Availability: All products are subject to availability. In the event of stock unavailability, we will notify you promptly.
3. Ordering and Payment
- Order Process: To place an order, select the desired items, add them to your cart, and proceed to checkout. You will receive an order confirmation email upon successful placement.
- Payment Methods: We accept various payment methods, including credit/debit cards and UPI. All transactions are processed securely.
- Pricing: Prices are listed in Indian Rupees (INR) and are inclusive of applicable taxes.
4. Shipping and Delivery
- Shipping Areas: We currently ship within India.
- Processing Time: Orders are processed within 1-2 business days.
- Delivery Time: Estimated delivery time is 5-7 business days, depending on the destination.
- Shipping Charges: Shipping fees are calculated at checkout based on the delivery location.
5. Refund and Returns Policy
- Eligibility: To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
- Return Process: To initiate a return, please contact us within 7 days of receiving your order. We will provide instructions for returning the item.
- Refunds: Once the returned item is received and inspected, we will notify you of the approval or rejection of your refund. If approved, a credit will be applied to your original method of payment.
- Non-returnable Items: Certain items, such as perishable goods, intimate or sanitary products, and hazardous materials, are non-returnable.
6. Privacy and Data Protection
- Personal Information: We collect personal information such as names, addresses, and payment details to process orders and provide customer support.
- Data Security: We implement appropriate security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction.
- Third-Party Services: We may share your information with trusted third-party service providers to facilitate order fulfillment and delivery.
7. Limitation of Liability
- Product Usage: While we strive to provide accurate product descriptions, we do not guarantee that all information is error-free. Users are responsible for ensuring the suitability of products for their intended use.
- Liability Limit: Pranav’s Teddy Town’s liability is limited to the purchase price of the product(s) in question. We are not liable for any indirect, incidental, or consequential damages arising from the use of our products.
8. Modifications to Terms
Pranav’s Teddy Town reserves the right to modify these terms at any time. Changes will be posted on this page, and the effective date will be updated accordingly. Continued use of our services constitutes acceptance of the updated terms.
9. Contact Information
For any questions or concerns regarding these terms, please contact us at:
- Phone: 8807071334
- Email: teddytownkpm@gmail.com
- Address: No. 19, Kachiyappan St, Pillaiyarpalayam, Near Veera Kaliamman Temple, Little Kanchipuram, Tamil Nadu – 631501.
