Returns & Cancellations
- All products are non-returnable and non-exchangeable.
- Once an order is placed, it cannot be cancelled.
Express Orders
- Delivery: 48–72 working hours.
- If delayed, only express shipping charges will be refunded.
- Full order refunds are not available.
- Contact: 8807071334
Damaged or Wrong Products
- If your order arrives damaged, defective, wrong, or incomplete, contact us within 24 hours with photos.
- Email: teddytownkpm@gmail.com
- We will resolve the issue promptly.
Gift Cards
- Gift cards are non-refundable.
Refund Timeline
- Refund confirmation: up to 10 business days after we receive your return.
- Amount credited: up to 7 business days depending on your payment method.
Questions?
- Contact: 8807071334
- Email: teddytownkpm@gmail.com
